Current:Home > ContactT-Mobile is switching some customers to pricier plans. How to opt out of the price increase. -DataFinance
T-Mobile is switching some customers to pricier plans. How to opt out of the price increase.
View
Date:2025-04-16 12:17:41
If you’re a T-Mobile customer, take a close look at your phone bill.
The cell phone carrier is running a test in which it automatically switches some customers to more expensive rate plans unless they opt out.
"We haven’t kicked it off yet, this would be a small-scale test where we reach out to a small subset of customers who are on older rate plans to let them know they have the opportunity to move to newer, better plans with more features and more value," T-Mobile said in a statement to USA TODAY.
The rate hike affects some customers on older unlimited plans such as T-Mobile One, Simple/Select Choice, Magenta and Magenta 55 Plus. Those customers will be migrated to Go5G.
The new plans increase the cost per line by $10 (or $5 a line with auto pay). Go5G plans start at $75 a month per phone line including taxes and fees.
"Eligible customers would hear from us when this starts," T-Mobile said. "No customer accounts will be changed until then."
How to opt out of the T-Mobile rate hike
Customers can choose to stay on their current or similar plan if they prefer, T-Mobile said. If you want to opt out, call T-Mobile customer service.
T-Mobile markets itself as a customer-friendly “Un-carrier” but, with its 2020 takeover of Sprint, it has led a wave of consolidation that has left consumers with fewer choices.
T-Mobile-Sprint mergerWill you pay more for your cellular plan?
The carrier – now the country’s second largest of three nationwide cell phone networks – pledged not to raise rates on plans for three years to win regulatory approval for the Sprint takeover.
Rivals AT&T and Verizon raised rates on older plans last year.
veryGood! (894)
Related
- Off the Grid: Sally breaks down USA TODAY's daily crossword puzzle, Triathlon
- 4-year-old girl in Texas shot by grandpa accidentally in stable condition: Authorities
- Mississippi man killed by police SUV receives funeral months after first burial in paupers’ cemetery
- Judge bars media cameras in University of Idaho slayings case, but the court will livestream
- Justice Department, Louisville reach deal after probe prompted by Breonna Taylor killing
- Appeals court to consider Trump's bid to pause gag order in special counsel's election interference case
- Iowa superstar Caitlin Clark to join ManningCast Monday night on ESPN2 for Chiefs-Eagles
- College football bowl eligibility picture. Who's in? Who's out? Who's still alive
- Sonya Massey's father decries possible release of former deputy charged with her death
- Shipwreck called the worst maritime disaster in Seattle history located over a century later, explorers say
Ranking
- All That You Wanted to Know About She’s All That
- USMNT reaches Copa America despite ugly loss at Trinidad and Tobago
- Companies are stealthily cutting benefits to afford higher wages. What employees should know
- Mariah Carey’s 12-Year-Old Twins Deserve an Award for This Sweet Billboard Music Awards 2023 Moment
- Jamie Foxx reps say actor was hit in face by a glass at birthday dinner, needed stitches
- Princess Kate to host 3rd annual holiday caroling special with guests Adam Lambert, Beverley Knight
- Sunday Morning 2023 Food Issue recipe index
- Second suspect arrested in Morgan State University shooting
Recommendation
Google unveils a quantum chip. Could it help unlock the universe's deepest secrets?
Texas attorney accused of smuggling drug-laced papers to inmates in county jail
Judge bars media cameras in University of Idaho slayings case, but the court will livestream
Here's when 'The Voice,' One Chicago and 'Law & Order' premiere in 2024 on NBC
Man can't find second winning lottery ticket, sues over $394 million jackpot, lawsuit says
2023 NFL MVP odds: Patrick Mahomes, Jalen Hurts tied for lead before 'Monday Night Football'
A memoir about life 'in the margins,' 'Class' picks up where 'Maid' left off
NFL Week 11 winners, losers: Broncos race back to relevance with league-best win streak