Current:Home > ScamsRobert Brown|Was your flight to Europe delayed? You might be owed up to $700. -DataFinance
Robert Brown|Was your flight to Europe delayed? You might be owed up to $700.
Rekubit Exchange View
Date:2025-04-11 08:50:06
Flight cancellations and Robert Browndelays are inconveniences at best, and trip ruiners at worst. The good news is, you may have the right to receive some money for being waylaid in an airport for hours on end.
Under European law, if you're traveling to, from or within Europe, you may be entitled to compensation for significant flight delays — when they are the airline's fault.
"You have a lot of rights as an American passenger when your flight gets delayed or canceled either to, from or within Europe," Scott Keyes, founder of flight deals site Going.com, told CBS MoneyWatch. "That stands in stark contrast to your rights when your flight gets delayed in the U.S."
European legislation EC 261 protects passengers and entitles them to monetary compensation of up to roughly $700 in the following scenarios:
- Your flight on any airline departed from the EU and arrived at its final destination with a delay of three or more hours.
- Your flight on a European airline took off from outside the EU and landed within the EU, and arrived at your final destination with a delay of at least three hours. For example, an AirFrance flight from New York to Madrid would qualify.
Under both scenarios, you must also have checked in for your flight on time to be entitled to compensation.
Beyond their control
There are times, however, when your flight may meet these criteria, but airlines aren't required to shell out.
If the flight delay is caused by "extraordinary circumstances," such as political unrest, extreme weather conditions, terrorist acts and more, airlines are off the hook.
Incidents like staff strikes, however, are the responsibility of the airline.
How much money can I get?
The amount of money you're entitled to relates to the duration of the flight, not the cost of the ticket.
On short-haul trips 1,500-kilometers (or 932 miles) long or less, passengers can earn up to 250 euros. On mid-distance flights, the maximum compensation is 400 euros. Passengers are entitled to 600 euros on long-haul trips.
How do I claim compensation?
Customers can contact the airline directly, but this can be cumbersome and time-consuming. Airlines often attempt to wear passengers down in hopes that they'll give up on the claim, according to experts.
"In practice when you go to an airline directly and try to get the compensation, it becomes very hard to navigate their customer assistance, or a lot of times you can't call," Eric Napoli, vice president of legal strategy for AirHelp, a company that helps passengers claim compensation. "It's incredibly difficult for you to figure out where to send your claim, who to claim it with. Generally people don't have access to information about why their flight was delayed so you have to trust the airline."
- Using AI to book a vacation
- Americans flood tourist hot spots across Europe after pandemic
- Can European aviation cope with an American summer vacation invasion?
It isn't cost-effective for passengers to retain lawyers, either.
"That's why claim companies like FlightRight exist. We enforce your rights against the airlines, because it isn't affordable to go to a lawyer to claim 250 Euros," said Claudia Brosche, legal counsel at Flightright, another airline claims firm.
Typically, if these services are successful in claiming compensation, they'll keep a percentage of the payout. If they're unsuccessful, passengers don't owe anything.
For example, AirHelp recently denied a claim for compensation for a flight from Milan to New York that was delayed by more than three hours. The service determined the delay was related to a passenger medical emergency, which is considered to be out of the airline's control. The inquiry was free, however.
"Airlines bank on the fact that passengers don't know rights, and that the longer it takes and the more documents they ask for from you, the more likely it is that you'll lose interest," Napoli said.
Keyes of Going said he's successfully filed claims directly with airlines that were quickly accepted. "The filing of the form was relatively straightforward and I never had to fight with the airline," he said.
However, it took roughly eight months from the time he filed his claim until he received his compensation check in the mail.
"It was processing time that caused the delay, it wasn't back and forth with the airline trying to fight for my rights or convince them I was owed this," he said. "It was, 'yes, you're owed compensation, it might take a little while for the check to show up.' And that certainly held true."
veryGood! (59762)
Related
- Retirement planning: 3 crucial moves everyone should make before 2025
- Charges dropped against suspect in 2016 cold case slaying of Tulane graduate
- Simone Biles thought 'world is going to hate me' after she left team final at Tokyo Games
- New York competition, smoking, internet betting concerns roil US northeast’s gambling market
- Head of the Federal Aviation Administration to resign, allowing Trump to pick his successor
- NBC entrusts Noah Eagle, 27, to lead Team USA basketball broadcasts for Paris Olympics
- Tennessee judge wants more information on copyright before ruling on school shooter’s writings
- Caitlin Clark: Iowa basketball shows 'exactly what women's sports can be in our country'
- Military service academies see drop in reported sexual assaults after alarming surge
- Mike Johnson faces growing pressure over Israel, Ukraine aid: A Churchill or Chamberlain moment
Ranking
- Tree trimmer dead after getting caught in wood chipper at Florida town hall
- NBA YoungBoy arrested in Utah for alleged possession of a weapon, drugs while awaiting trial
- California sets long-awaited drinking water limit for ‘Erin Brockovich’ contaminant
- TikToker Nara Smith Reveals “Controversial” Baby Names She Almost Gave Daughter Whimsy Lou Smith
- 'No Good Deed': Who's the killer in the Netflix comedy? And will there be a Season 2?
- Prince William Returns to Royal Duties Weeks After Kate Middleton’s Health Update
- Justice Department nears settlement with Larry Nassar victims over FBI failures
- South Carolina Republicans reject 2018 Democratic governor nominee’s bid to be judge
Recommendation
Who's hosting 'Saturday Night Live' tonight? Musical guest, how to watch Dec. 14 episode
Wednesday's NHL games: Austin Matthews looks to score his 70th goal against Lightning
US to pay $100 million to survivors of Nassar's abuse. FBI waited months to investigate
Attorney general won’t file criminal case against LA officer in 2021 shooting that killed teen
Whoopi Goldberg is delightfully vile as Miss Hannigan in ‘Annie’ stage return
Going Out Bags Under $100: Shoulder Bags, Clutches, and More
Sydney Sweeney Slams Producer for Saying She Can't Act and Is Not Pretty
Jerry Seinfeld on Unfrosted, the made-up origin tale of Pop-Tarts